Pricing tied to calls and minutes, not seat counts
Scale calling capacity based on actual visitor load, without per-seat user license fees.
| Feature | Free $0 Start free | Starter $29/mo Choose plan | Pro $99/mo Choose plan | Enterprise Custom Talk to us |
|---|---|---|---|---|
| Included calls | 10 / month | 120 / month | 1,000 / month | Unlimited |
| Included minutes | 10 mins | 120 mins | 1,000 mins | Custom quota |
| Concurrent calls | 1 active call | 1 active call | 5 active calls | Unlimited lines |
| RAG documents limit | 1 document | 5 documents | 50 documents | Unlimited documents |
| Custom branding | No | Yes | Yes | Yes |
| Support level | Community | Email support | Priority email | 24/7 Phone and chat |
| Overage handling | Call blocks | $0.15 per minute | $0.10 per minute | Volume pricing |
Pricing Questions
What happens if the plan limits are exceeded?
For trial accounts, call sessions are temporarily blocked until the next billing cycle. Paid accounts continue to receive call visitors and are billed for excess minutes at the tier overage rate.
Is it possible to change plans at any time?
Subscriptions can be upgraded or downgraded instantly inside the portal dashboard. Changes are prorated for the current billing cycle.
Is there a contract or lock-in commitment?
Subscriptions run on a month-to-month cycle. Customers can cancel the subscription at any time without contract termination penalties.
What counts as a call?
A call session is registered when a website visitor connects to the LiveKit voice server room and initiates voice conversation with the AI agent.
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